MyMediTrek is the #1 software to track your medical records.  To submit any issues or suggestions please go the Help menu and click on ‘Create Help Ticket’ or you can click on ‘Create Help Ticket’ from the menu on the left navigation.  Obviously you need to have internet connectivity to submit a help ticket to our servers.   

During Setup you may be asked by Norton, McAfee or other virus software to “Grant Access” or “Deny Access” (or some form of those words).  You should “GRANT ACCESS”.  None of the software functions open any ‘holes’ in your system, but rather utilizes some windows functionality and needs the access to system files.  During testing, this message came up twice for both Norton and McAfee. 

Because MyMediTrek is built using some of the newest and best technologies, the minimum hardware should be:

All of the newest Windows patches including .Net Framework

When you install the software, you should go through the wizard to help you set up your initial data for log-in purposes.  You can always return to the wizard by going to your Help Menu and clicking on Wizard. 

If you have any problems or questions, e-mail us at support@zicosoft.com or call us at 520-622-2648.